Job Openings

Job Openings

Business Travel Consultant

Type Permanent
Location Victoria Island, Lagos
Sector Business Travel
Salary Salary negotiable according to experience and qualification
Benefits Free canteen lunch, Staff Bus, competitive holiday allowance and Monthly Incentives
Experience Minimum of 2 years experience

Description

This position will handle business travel request made by clients.

DUTIES
  • Dealing with enquires via telephone or email
  • Attending to reservation, ticketing reissues and refund requests.
    • Domestic and International travel requests
  • Advise corporate clients on international visas needed/ cancellation/change fees.
  • Develop on going professional relationships with corporate clients.
  • Managing client issues.
  • Preparing quotes and distribution of travel itinerary.
KNOWLEDGE AND SKILLS
  • Strong GDS skills (preferably Galileo)
    • Reissues refund processing and complex bookings.
  • Business Travel background
  • Good computer and Internet skills.
  • Geographical and Industry awareness
  • Ability to digest information from the internet and GDS system.
  • Strong relational and communication skills.
  • Strong oral, writing, negotiation and networking skills
  • Good interpersonal skills and telephone manner.
  • Be able to gain customer trust and close bookings immediately.
  • Accurate administration skills to ensure 100% accuracy on customer booking.
  • Stress management.
  • Being detailed orientated

Leisure Travel Consultant

Type Permanent
Location Victoria Island, Lagos
Sector Business Travel
Salary Salary negotiable according to experience and qualification
Benefits Free canteen lunch, Staff Bus, competitive holiday allowance and Monthly Incentives
Experience Minimum of 2 years experience

Description

This position will handle leisure travel requests made by clients

DUTIES
  • Greeting customers face to face and over the phone
  • Dealing with enquires via telephone or email
  • Attending to a wide variety of worldwide itineraries.
  • Air reservation, ticketing, reissues and refund requests.
  • Selling additional products and services
  • Hotel Reservations
  • Advising clients on international visas needed/ cancellation/change fees.
  • Making complex bookings
KNOWLEDGE AND SKILLS
  • Passion for Travel
  • Strong GDS skills (preferably Galileo)
    • Reissues refund processing and complex bookings
  • Premier sales acumen and ability to pursue sales through innovative marketing,
  • Good computer and Internet skills.
  • Strong relational and communication skills.
  • Strong oral, writing, negotiation and networking skills
  • Good interpersonal skills and telephone manner.
  • Be able to gain customer trust and close bookings immediately.
  • Being detailed orientated

Events Consultant

Type Permanent
Location Victoria Island, Lagos
Sector Business Travel
Salary Salary negotiable according to experience and qualification
Benefits Free canteen lunch, Staff Bus, competitive holiday allowance and Monthly Incentives
Experience Minimum of 1 year experience

Description

This position will handle business and individual meetings and conference requirements.

DUTIES
  • Dealing with enquires via telephone or email
  • Working with business travel clients wishing to book events, meetings and conference requirements across Nigeria.
  • Offering a variety of hotel and venues, explaining rates and regulations.
  • Confirming reservations and making sure the booking process is effortless.
  • Build rapport with clients ensuring excellent customer service.
KNOWLEDGE AND SKILLS
  • Events Background
  • Good computer and Internet skills.
  • Strong customer service skills
  • Ability to digest information from the Internet and GDS system.
  • Strong relational and communication skills
  • Ideally good use of GDS Galileo

Tours Consultant

Type Permanent
Location Victoria Island, Lagos
Sector Business Travel
Salary Salary negotiable according to experience and qualification
Benefits Free canteen lunch, Staff Bus, competitive holiday allowance and Monthly Incentives
Experience Minimum of 1 year

Description

  • Devise, arrange and promote holidays and travel options.
  • Sell holiday and travel products to customers
  • Ability to tailor make and plan tour costings
  • Improving our scope of tour packages
  • Work with hotels, airlines and other transport companies
  • Assist in planning holidays or complex tailor made itineraries for clients.

RESPONSIBILITIES

  • Liaising with international partners to create and find attractive tour packages departing from Nigeria.
  • Updating tour packages in real time via our website and on our brochures
  • Visiting local attractions to ascertain accommodation quality and suitability.
  • Liaising with coach operators, airlines, hoteliers and resort reps.
  • Planning and advertising different promotions
  • Making alternative plans for customers who have had their trips interrupted
  • Ensuring client safety at all times
  • Make presentations to travel groups
  • Go to travel/trade exhibitions to increase company/brand awareness.
  • Produce brochures and internet-based information

KNOWLEDGE AND SKILLS

  • Extensive and comprehensive knowledge of tourism industry.
  • Strong relational and communication skills.
  • Strong oral, writing, negotiation and networking skills
  • Good interpersonal skills and telephone manner.
  • Foreign language skills beneficial
  • Team Player
  • IT skills
  • Commercial awareness
  • Stress management.
  • Being detailed orientated

Business Development/Marketer

Type Permanent
Location Victoria Island, Lagos
Sector Business Travel
Salary Salary negotiable according to experience and qualification
Benefits Free canteen lunch, Staff Bus, competitive holiday allowance and Monthly Incentives
Experience Marketing Degree/Certificate with minimum of 2 years experience

Description

  • Tasked with understanding the online and offline travel marketing.
  • Pulling in clientele from target segments identified in Business Plan
  • Planning strategies to promote online and offline ticket sales.
  • Communicating our brand, mission, vision and USP to potential clients effectively.
RESPONSIBILITIES
  • Create report on online and offline dynamics in the travel market.
  • Be aware of what competition is doing and what we need to do better/stay competitive.
  • Oversee all marketing, advertising and promotional activities
  • Develop innovative ways of reaching clients
  • Market research and competitor analysis
  • Work with management to increase overall sales and meet sales targets
  • Increase online audience
  • Identifying fruitful marketing platforms
  • Producing promotion materials
  • Communicating relevant information to the rest of the company
  • Attending conferences, airline exhibitions and networking events
  • Identify new target markets
KNOWLEDGE AND SKILLS
  • Strong Interpersonal skill
  • Good creative and problem solving skills
  • Team Work
  • Goal getter and ability to meet targets
  • Profound interest in the travel and tourism sector
  • Confident, self-motivated and committed
  • Strong understanding of the Domestic Market/Industry.
  • Good computer and Internet skills.
  • Strong oral, writing, negotiation and networking skills